The 11th International

Management Information
Systems Conference

October 24-26, 2024
Konya Food and Agriculture University, Konya, TÜRKİYE

Prof. Dr. Türksel Kaya BENSGHİR

Prof. Dr. Türksel Kaya BENSGHİR

University of Ankara Hacı Bayram Veli

Digital Government / e-Government

As governments try to transform their organizational/managerial and administrative structure and process, their services and relations with all actors based on ICT, Internet/web technology, blockchain and AI. Digital Government is playing increasingly hot topics in Public Administration field and MIS as well.

Digitization created enormous benefits for societies and economies in terms of produce creative public service and access to public services, more efficient, transparent and responsive public administration, greater engagement of citizens in political and government affairs, and the development of knowledge-based societies and economies.

However, it is also showing its dark side by increasing existing inequalities as well as by creating new ones. Examples include the explosion of people to cybercrime and loss of privacy, and the enabling of mass manipulation of people’s political sentiments.

Digital Government encompasses more than just technology – it challenges the way in which public sector service providers and citizens interact. Democratic renewal, the transformation of service delivery, community leadership and citizenship integration are all key elements and Digital Government is also tightly related to legal, economical and organizational fields and as such holds a strong interdisciplinary status.

We welcome contributions on any aspect of digital government research – both theoretical-empirical and practical considering the following key topics.

Key Topics:

1.    Digital Transformation in government

2.    Digital Democracy/e-Participation

3.    AI Applications in Government

4.    AI based  and digital public services

5.    Blockchain Technologies in Government Process

6.    E-Municipalities, Smart Cities

7.    Green Technologies in Government

8.    Privacy and Ethics Issues in Digital Government

9.    Misuse of Deepfakes in Government

10. AI based health services, e-learning, e-justice, digital agriculture and digital forest management applications

e-Business and e-Commerce

Electronic business (e-business) can be defined as the use of the internet and digital technologies to network and empower business processes, electronic commerce, organizational communication and collaboration within a company and with its customers, suppliers, and other stakeholders.  Electronic commerce (e-commerce) is the buying and selling, marketing and servicing of products and services via the internet and digital technologies.

We welcome contributions on any aspect of e-Business and e-Commerce research – both theoretical-empirical and practical considering the following key topics (but not limited).

Key Topics:

1.    Digital procurement and logistics management

2.    Online customer service

3.    Digital marketing

4.    Fintech, digital money, payment systems

5.    Additive manufacturing

6.    CRM, ERP, SCM

7.    Robotic Process Automation (RPA)

8.    Misuse of Deepfakes in Business

9.    AR&VR application in business

10. Privacy and ethics issues in business